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FAQs

• 1 Can we get unified pricing all across the US?

  Yes, ARC can set up standardized national pricing, SLA, and standard services for all your offices in North America.

• 2 We have an account with you in California. How can we get work printed in Chicago?

  ARC’s 150 locations are all digitally connected and we transfer and print orders cloesest to the delivery location. Please send the work to your closest ARC location and we will digitally ship them to them to our office in Chicago and print and deliver to your customer. Yes, you will save on Fedex/UPS costs.

• 3 Do all of ARC's print centers have the same quality levels?

  Yes, ARC’s 150 centers have similar production devices and software. We use strict quality control methods to make sure the quality of prints are maintained no matter where the prints are made.

• 4 Does ARC only work with construction companies?

  No. ARC supports all types of customer verticals with their digital printing needs. Health care, education, construction, retail, advertising, city and counties, entertainment, and federal are some of the main customer verticals.

• 5 Does ARC provide printer and plotter rentals?

  Yes, we do. We can provide you short-term rentals of machines, break fix service, toner and paper for your project sites and any short term needs. We offer Xerox, Canon, HP, and Oce-branded devices.

• 6 Does ARC provide installation service for wall graphics and outdoor signage?

  Yes, ARC has a national installation team and they take care of all indoor and outdoor installations. Please review some of the projects we have completed at https://www.flickr.com/photos/87180412@N02/albums

• 7 Does ARC offer delivery services?

  Yes, ARC has a fleet of owned vehicles and drivers, along with a sub-contracted fleet of drivers for on-time deliveres.

• 8 Can I send print orders via a mobile app?

  Yes, ARC has a mobile app. Please download at https://www.e-arc.com/arc-app/ . Use the mobile app to send print orders, get a quote and track your print orders.

• 9 Are ARC stores open over the weekend?

  We are closed over the weekend. However, you can pre plan large print orders with our store manager and we will set up production over the weekend.

• 10 How much does ARC printing cost?

  The printing price depends on many factors such as paper size and color. It may vary from 49 cents per page and grow up to $15 per page. Please give us a call for a quote.

• 11 How long does ARC take to print?

  Most of the jobs are printed in a couple of hours. Smaller print orders can be done while you wait.

• 12 Do ARC print centers accept cash?

  We accept major debit and credit cards. You can also open a credit account with us for frequent orders.

• 13 Why is ARC better than Fedex office and UPS printing?

  ARC staff are well trained to handle all printing needs, we are a one stop shop for all your print needs, and our customer service scores are very high.

• 14 What is Scan By the Box?

  ARC will provide a standard storage box. You call fill the box with documents and ARC will scan it for $219 per box.